Payment Policy

Last Updated: July 2026

At STORK, we are committed to providing a secure, convenient, and seamless payment experience. Please read the following Payment Policy before placing your order.

1. Accepted Payment Methods

We currently accept payments through our secure payment gateway, including:

  • FPX Online Banking
  • Debit Cards
  • Credit Cards
  • Digital Wallets (where available)
  • Buy Now, Pay Later (BNPL) services, where available

Available payment options may vary depending on your location and payment provider.

2. Currency

All prices displayed on our website are in Malaysian Ringgit (MYR).

International banks may apply exchange rates or additional transaction fees based on their own policies.

3. Payment Confirmation

Orders will only be processed after successful payment verification.

Once payment has been completed, you will receive an order confirmation via email.

If payment cannot be verified, your order may be delayed, cancelled, or placed on hold until verification is completed.

4. Secure Transactions

Your security is our priority.

All online payments are processed through trusted and secure payment gateway providers using industry-standard encryption technology.

For your protection:

  • We do not store your debit or credit card information.
  • We do not have access to your banking credentials.
  • All sensitive payment information is handled securely by our authorised payment partners.

5. Failed or Declined Payments

A payment may fail or be declined due to:

  • Insufficient funds
  • Incorrect payment details
  • Bank security verification
  • Expired card
  • Daily transaction limits
  • Technical issues with the payment provider

If your payment fails but funds have been deducted, please contact your bank or payment provider first. Most unsuccessful transactions are automatically reversed according to your bank’s processing timeline.

6. Order Cancellation Due to Non-Payment

Orders that remain unpaid will not be processed.

STORK reserves the right to cancel unpaid orders without prior notice if payment is not successfully completed within the specified payment period.

7. Fraud Prevention

To protect our customers and business, STORK reserves the right to:

  • Verify payment information
  • Request additional verification where necessary
  • Reject or cancel suspicious or fraudulent transactions
  • Refuse orders that cannot be verified

Any fraudulent activity may be reported to the relevant authorities.

8. Refunds

Approved refunds will only be issued in accordance with our Return & Refund Policy.

Refunds will be processed using the original payment method whenever possible.

Processing times typically range between 7–14 business days, depending on your bank or payment provider.

9. Pricing Errors

While we strive to ensure all prices are accurate, errors may occasionally occur.

If a pricing error is identified after an order has been placed, STORK reserves the right to:

  • Cancel the order and issue a full refund, or
  • Contact the customer before processing the order.

10. Taxes

All applicable taxes are included in the displayed product prices unless otherwise stated.

Customers are responsible for any import duties, customs fees, or local taxes imposed by their country for international orders.

11. Contact Us

If you have any questions regarding payments or require assistance, please contact us.

DBE GROUP SDN. BHD.
Registration No.: 202401046481 (1592327-D)

Business Address
No. 48G, Jalan Bandar Senawang 4
Pusat Bandar Senawang
70450 Seremban
Negeri Sembilan
Malaysia

Phone: +60 19-214 9022

Email: babestork@gmail.com